Staff access
Enter the StarLink passphrase to generate customer feedback links. You only need to do this once on this computer.
Create a feedback link
One button goes in the email. The customer chooses their rating on the page it opens, so scanners and previews cannot submit a rating.
Not every stage applies to every order. Your primary sales contact decides which surveys are appropriate.
Use the same reference you use in the order system. This ties the rating to a specific record.
Signed in as . Not you?
The email block will appear here once you create a link.
Paste this into your email
- In Outlook, place the cursor where the button should go and press Ctrl+V. If the formatting is lost, right-click and choose Keep Source Formatting.
- Add your greeting and signature around the block.
- CC the Sales Admin Assistant before sending.